Occasionally, floral substitutions are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style and theme of your arrangement are preserved and will substitute only fresh flowers of equal or higher value.
The following rules for substitution will apply:
Flowers: In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
Flower Arrangements such as all roses, or all lilies: we will make every effort to match the flower type, but may substitute with another color or substitute with a bouquet of equal or greater value.
Plants: For green and blooming plants, similar plants may be substituted for equal or greater value.
One-of-a-Kind Plants such as orchids: we will make every attempt to match the plant type, but may substitute with another color.
Gourmet Gifts & Specialty Items (including, but not limited to, Fruit and Gift Baskets, Cookies, Cakes, Chocolates, Teddy Bears, Balloons, and Vases): These items may be substituted with another specialty item of equal or greater value and of similar theme and category. Images of gift baskets represent a number of products included, the type, color, and shape of the basket and actual product variety will vary.
Replacement and Return Terms and Conditions
Product Replacement Policy
Our flowers always come fresh from the growers and we make efforts to keep and deliver them to the recipient fresh and beautiful. If you received damaged flowers or other damaged products:
Please take a photo of the product and email the photo, along with your name, order number, and the nature of the issue to info@weddingfloristvancouver.ca
Quality complaints must be received within two (2) days following delivery, due to the perishable nature of our products.
Once the damage is confirmed, we can change a damaged product at our expense, or issue a store credit.
Product Replacement Policy
All changes and updates to your order should be done within one (1) hour of placing the order. Please double-check all the information in your order when you place it. Changes and updates that are requested after this one (1) hour period are subject to a $10 administration fee. Unfortunately, during peak holidays it is extremely difficult to make changes to an existing order. We will make every effort, but change requests are not guaranteed.
Order Cancellations Policy
It may be possible to cancel your order. Please be advised that a minimum of $25.00 cancellation fee will apply. Unfortunately, we cannot cancel orders that have been prepared or are already out with a courier for delivery.
Order must be cancelled at least 24 hours before the scheduled delivery or pickup time.The 3% processing fee is automatically calculated and deducted from your total original payment.
A fee of 3% of the total order amount applies to all refunds for wrongly placed flower orders to cover processing costs. Please note about the Settlement Time: Funds typically appear in your bank account within 1 to 5 business days.
We are not responsible for orders left at door being stolen.
Delivery Terms and Conditions
We will do our best to accommodate deliveries at specific times on the same day, but we cannot guarantee it. We attribute this to "hot delivery" and charge 30% extra than the regular price. Orders will be delivered between 10 a.m. and 7 p.m. for residential addresses, and between 10 a.m. and 5 p.m. for business address on the delivery day you specify. On same-day delivery is available if you place your order before 1 p.m. local time the same day or earlier. The customer takes full responsibility that the given recipient's information is complete and correct. If there is a delay in the delivery due to incorrect or incomplete information (including the door code) provided by the customer, the order will not be refunded. During extreme weather conditions, we cannot guarantee that your order will be delivered on time and date. If we do not succeed in delivering your order, the order will be delivered as soon as possible. Please be advised that we are unable to cancel or change any orders already delivered or presently on route to delivery. If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our shop directly. We are not responsible for orders left at door being stolen.
Frequently Asked Questions
Wedding Flowers
Wedding floral investments vary based on guest counts, venue size, and specific bloom selections. On average, couples in the Greater Vancouver Area investing in comprehensive, full-service floral design (including bridal party flowers, ceremony backdrops, and reception centerpieces) spend between $3,500 and $7,500+.
We highly recommend securing your date 8 to 12 months in advance. The Vancouver summer wedding season (June through September) is exceptionally competitive, and weekends fill up rapidly.
Yes. Sustainability and maximizing your budget are core to our workflow at Wedding Florist Vancouver. We purposefully design aisle markers, ground arrangements, and arch inserts to be seamlessly transitioned by our team into your head table or sweetheart table decor during the cocktail hour.
When you're planning your dream Vancouver wedding, there are a few peak flower holidays during the year that are helpful to keep on your radar! During these specific times, growers and wholesalers around the world spike their prices, and local florists get incredibly busy.
If you want to stretch your budget further and keep things completely stress-free, we super recommend steering clear of these holiday windows:
Valentine’s Day (Mid-February) — Global demand for roses absolutely skyrockets, which unfortunately causes wholesale prices to double or even triple.
Mother’s Day (The second Sunday in May) — This is historically the single busiest weekend of the year for the entire flower industry!
The Winter Holidays (Mid-December to early January) — Festive decor demands combined with winter shipping delays mean higher costs and less flower availability.
Why do we share this? Booking your wedding on these holiday weekends means you'll end up paying significantly more for the exact same beautiful look. Plus, because florists are juggling massive holiday orders, it leaves less wiggle room for tight schedules. Picking a non-holiday date is the best way to ensure fair, predictable pricing, our team's 100% undivided attention, and total peace of mind on your big day!
Bridal Bouquet
Pricing varies depending on the specific flower varieties chosen and the overall size of the arrangement. Standard, beautifully styled bouquets typically range from $250 to $450+, while larger luxury bouquets featuring rare or imported blooms like premium orchids or off-season peonies may be higher.
Every bouquet from Wedding Florist Vancouver undergoes a strict deep-hydration protocol before delivery. We pack and transport your bouquet in a specialized moisture-locking, temperature-controlled environment so it stays perfectly fresh through your first look, ceremony, and photos.
Boutonniere & Corsage
Because they require highly detailed, tedious hand-wiring work, pricing reflects the labor and premium materials used. On average, custom magnetic boutonnieres range from $25 to $45, while premium wrist or pin-on corsages typically range from $45 to $75, depending on the flower varieties chosen.
Boutonnieres are typically worn by the groom, groomsmen, fathers, grandfathers, ring bearers, and the officiant. Corsages are traditionally gifted to mothers, grandmothers, sisters, and any close female family members or honored guests.
Every personal floral piece from Wedding Florist Vancouver undergoes a strict deep-hydration protocol and is sealed with a professional moisture-locking finish. They are delivered in temperature-controlled packaging, ready to be kept in a refrigerator until the exact moment you get dressed.
Head Table
Pricing depends heavily on table length and floral density. Intimate sweetheart table arrangements typically start around $400 to $800. Full-length, cascading floral runners for large wedding parties generally range from $1,200 to $3,000+, depending on the flower varieties chosen.
Yes. Full-service floral bookings include access to our curated rental inventory of premium taper candle holders, floating candle cylinders, LED candles (for venues with strict fire codes), and specialized glassware.
We use hidden, built-in water reservoirs, deep-hydration conditioning protocols, and specialized floral foam alternatives. This keeps your blooms completely hydrated from the afternoon setup until the final dance.
Hall Decoration
Hall decoration investments depend heavily on guest counts, venue size, and the complexity of installations (like hanging florals). Comprehensive reception hall decoration packages usually range from $4,500 to $10,000+, which includes all tablescapes, entrance pieces, focal point designs, candle rentals, and professional installation labor.
Yes. When you book our full-service hall decoration, you gain full access to our curated inventory of luxury taper holders, floating candle cylinders, geometric metallic stands, elevated pillars, and specialized table glassware.
We coordinate directly with your venue manager and wedding planner months in advance. For large-scale hall decorations, we deploy an expanded team of professional floral installers to ensure everything is perfectly set up hours before guest arrival.
Wedding Arch
The investment for a wedding arch varies depending on the structure size, floral density, and choice of bloom varieties. Standard pocket designs and asymmetrical framing usually start around $800, while grand, full-coverage luxury floral arches can range from $1,500 to $3,500+.
Yes. When you book our decoration services, full access to our premium inventory of wooden arbors, metal geometric frames, and industrial stands is included in your structural package.
Absolutely. We monitor local weather channels right up to your wedding morning. If you are hosting an outdoor ceremony, we coordinate closely with your venue coordinator to execute an efficient backup indoor setup or secure the structure appropriately if rain or wind is expected.
